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We all want our dream home to be secure, and of excellent quality. That’s why every Stonewood home comes with a fully comprehensive one-year warranty. If you have any problems within your home as a result of poor construction or faulty materials, we’ll fix it at no charge.


Everything outside your home, such as paths, fencing, driveways or planting, can be destroyed by the weather. This is out of our control, so we don’t cover those materials.

Your one-year warranty starts when you take over your new home, and is additional to our Master Builders Guarantee.

If you have a claim to make, simply complete the Warranty Claim Form. We’ll be in touch within 24 hours. And if you have any questions, just send us an email, our email address is warranty@stonewood.co.nz

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Master Builder Guarantee

When you build with Stonewood Homes your new home is covered by the Master Builder Guarantee. This gives you complete peace of mind. Master Builders have covered over 100,000 homes in the past 20 years. They have the largest and most comprehensive guarantees. And only a registered Master Builder can offer them.

There are three comprehensive guarantees to choose from:

  • 10 year Standard Guarantee
  • 10 year Premium Guarantee
  • 10 year Kiwi Guarantee