Warranty

Recognising that our customers satisfaction is our priority every Stonewood home carries a full One Year Warranty. This warranty applies to both the construction methods and the materials used. Stonewood homes will repair without cost to the customer any defect from faulty construction or defective materials for a full one year from date of posession. This warranty is fully comprehensive and is over and above our Master Builders Guarantee.

The warranty does not apply to Materials used for outside paths, fencing, driveways and plantings, however, as these items are not associated with the house. Under our warranty these items are additions, and as they are exposed to the elements of weather, that is outside our control, they are excluded from the warranty.

To further assist our customers in the speedy resolution of all warranty claims, you simply fill out the Warranty Claim Form  and one of our representatives will respond within 24 hours of receipt of your claim.

The Stonewood One Year Warranty is one further aspect that is "The Stonewood Difference."

Why a Master Build Guarantee?

The Guarantee covers three key areas:

• Completion Cover
• Builders Cover
• Structural Cover

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